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itsm.README.en
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File itsm.README.en of Package otrs.3371
README File for OTRS::ITSM This package holds all needed modules to extend your OTRS with ITSM You should take care of the following info - with installing this package, there will be @OTRS_ROOT/otrs/Kernel/Config/Files/ZZZAuto.pm added, which provides a local repo for installing all needed ITSM modules. So your OTRS System does not need to have internet access. - If you were using your OTRS and you already have done many mods, then you should add the local repo by hand. -> go to Admin section -> choose SysConfig -> on groups select "Framework (324)" -> on the results choose "Core::Package" -> Config settings: Framework -> Core::Package o activate "Package::RepositoryAccessRegExp:" and leave (Default: 127\.0\.0\.1) value as is. o on "Package::RepositoryList:" add a new repo Key: file://@OTRS_ROOT/otrs/itsm/packages31/ Value: [--OTRS::ITSM local repo] -> click refresh Now you are able to select Source "[--OTRS::ITSM local repo]" in package management and can install OTRS::ITSM modules. Have fun with OTRS::ITSM
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